Somfy recently delivered hands-on Zigbee training to over 150 customers across Australia, with the sessions providing live demonstrations and step-by-step guidance to support confident selling and seamless on-site commissioning.
“The events were an excellent opportunity for us to get our loyal customers together for interactive training, build the industry’s skills and share our practical resources designed to simplify the installation experience,” said Jordan Smith, Somfy Oceania’s Installer Channel Manager.
“By delivering practical tools and customer-focused resources, we continue to enable our partners to provide reliable, high-quality smart shading solutions,” Smith added.
Somfy’s latest resource is its Installer’s Guide to Smart Shading Standalone Commissioning, developed in direct response to customer feedback. The guide offers clear, step-by-step instructions to simplify the commissioning process and improve installation consistency.
“Our new instruction guide aims to reduce commissioning time, minimise errors, and help ensure reliability, giving our customers the confidence to bring Somfy solutions to the market,” said Somfy Oceania’s Product Marketing Executive, Nicki Beggs.
Somfy’s new step-by-step approach walks installers through:
• Pre-Installation Preparation: a checklist of tools and pre-installation tips to ensure readiness
• Product Overview: clear diagrams and explanations of our smart shading motors and controls
• Programming and Commissioning: easy-to-follow procedures for pairing remotes, setting limits and configuring motors and controls
• Troubleshooting Tips & Flow Charts: identifying common issues, diagnostic tips, and clear steps on troubleshooting
“This approach simplifies the process for both new and experienced installers who want to ensure every project meets Somfy’s high standards for customer satisfaction,” continued Beggs.
Somfy’s Zigbee-equipped range boasts a streamlined discreet motor head, fast charging USB-C and direct control with Ysia, simplifying life for installers and their customers.
Scan the QR code to download Somfy’s Installer Guide on Smart Shading Standalone Commissioning.
